New Policy in Quarantine Reports

Good day CABALists,

We would like to thank everyone for continuously reporting the Quarantine Section of our Official Forum Board. In the light of protecting our valiant reporters’ identity, we would like to promote new guidelines in reporting Third Party Program Users and Abusive Bringers.

We are aware of the threats received by our brave reporters. In order to avoid in-game threats on their CABAL characters, we advise that you send your veracious reports to this email address cabalphquarantine@gmail.com.

NOTE: This email address shall only be entertaining reports about Abusive Users/TPP Users and Abusive Bringers


Guidelines in Reporting:

To be able to report directly to cabalphquarantine@gmail.com, please follow these guidelines:

1. In your e-mail, use the format below as the TITLE of your message, otherwise, your reports would not be considered as valid. (Ito ang dapat na titulo ng inyong email sa pagsumbong ng reports upang magawan ng paraan ang inyong sumbong)

a. Server-Abusive TPP User- If your report is about a botter, speedhacker, damage-hacker and the likes, please use this format.

b. Server- Abusive Bringer- If your report is about an abusive bringer, please use this format.

Example: TITLE: Mercury-Abusive TPP User

2. The content of your email (o ang nilalaman ng inyong email) should have the following format:

IGN: (Ilagay ang pangalan ng isusumbong) Place the IGN of the offender here.
Offense: (Ilagay ang ulat ng sumbong) Place the details of your report here.
Screenshot: Attach your screenshot on the email, if you had a video of the offense, place a link of the video of the offender. (Ilagay ang larawan ng gumawa ng offense, kung nakunan mo sya ng video, ilagay ang “link” ng video dito)


Rest assured that the other remaining concerns in the Quarantine Section are already in the process of investigation and will still be taken into consideration.

We are hoping to receive more reports through cabalphquarantine@gmail.com!


Question: How will I know if my report has already been forwarded to the CABAL team?

Answer: A message shall be sent stating that your report is now already being processed, a message shall also be sent stating if the offender has already been blocked.

Thank you for joining us in the fight against abusive users in CABAL Online!

Sincerely,

CM Charms