Friday, July 3, 2009

CABAL REVOLUT1ON


The Revolut1on happens tomorrow! Ready ka na ba?

CABAL Revolut1on: The Anniversary celebration is all set for tomorrow!

Ikaw, CABAList…handa ka na ba?

Bring your friends and family members sa SM North Edsa Annex Cyberzone on July 4 para sa isang buong araw ng contests, tournaments, awards, freebies, at marami pang iba!

We will be awarding the TOP 20 guilds,the
winners of Mr/Ms Nevareth, CABAL couple and
CABAL Best Video entries!

Hindi lang yan! Meron din kaming CABAL-henyo contest, Hep-Hep Hurray at kung ano ano pa!

Kaya't isama ang buong barkada!

Join us! Gates open at 10am!

Kita-kita bukas ^_~

Monday, June 29, 2009

Got Banned?


Please be guided! ^_^

I got banned FAQs

(FREQUENTLY ASKED QUESTIONS)

1. Why was I banned?
Players are only banned because he/she violated a game policy. The usage of bots and other 3rd party applications to alter the client or the game play is a clear violation of the rules.
Embedded system detection of hacks in the game takes record of all hack logs of a specific account. Once the system detects an abuse based on hack logs. Accounts are tagged and blocked.

2. If I get banned, is there anything I can do to get it back?
No, rules are rules. You will be penalized accordingly. We can listen to players’ explanations but we can never bend the rules. This is for everyone to be aware on the strict implementation of game policy.

3. I got banned. Will it help if I visit the e-Games office?
No, even if you visit the e-Games office, you will remain banned. You can communicate with the GMs through the forums.
LINK: http://Forums.e-games.com.ph
Gamers can also file a Trouble Ticket via the e-Games Helpdesk in case they want to communicate with e-Games GMs and Management.

4. I got banned. Can I refund or transfer my CABAL cash and premiums to E-Points or to another CABAL account?
No. The duration of the penalties as indicated in the game policies will be followed. An account who was tagged to be using 3rd Party Programs will be penalized accordingly. Transfer of existing EP/CABAL CASH Credits to another account is not allowed.

5. I want evidences to show that I used a 3rd Party Program. Can e-Games show me the logs?
Game logs are considered as proprietary information. E-Games and ESTsoft reserve the right not to disclose any confidential information unless ordered by court. This means that legal actions must be considered in order for e-Games to divulge game logs to a gamer.

We advise everyone to be vigilant in handling their accounts. Your game account is your responsibility. Avoid sharing your accounts to anybody and always review the game policies.

(posted last Jul 11 2008, 02:37 PM in the official e-Games Forum board by PM Jay ^^)

Notice to CABAL Gamers


Hey there CABAL gamers, I would just like to share this announcement.

It was made last Feb 25 2009, 01:15 PM by PM Jay, but I believe most of our players are not aware of this.

"Dear CABAL GAMERS players,

We highly discourage real money trading or buying gold/ALZ/Characters from unofficial websites/players to avoid scams & other unfortunate events.

Please be reminded that we will NOT offer any support or help if you get scammed by these websites or players.

Thank you.

TEAM E-Games"

In addition to this announcement, please be guided by our game's guideline:

Posted last year (Jul 11 2008, 02:35 PM)


Serious Game Offenses and Hack Policy

Important: Players are advised to safe-guard their own accounts as they are responsible for any actions done using it. Accounts that are caught for illegal activities will face penalties as stated, regardless of whether the illegal activities were done by the rightful owner or otherwise.

Game Hacking

Usage of third party software, memory editors, trainers or debuggers (Hack tools) in altering the Game which may/may not lead to an unfair advantage in game play over other players. (E.g. Speed hacks, god mode hacks, auto-click, auto-loot, no skill cool down hacks.)

Bot/Hack Policy


Players must validate their mobile phone before they can avail of the Bot/Hack Penalty and Release service. Please be reminded that the system will automatically deduct the FINES from your e-Games Account. Rest assured that all those accused of violating the anti-bot/hack policies will be investigated. If found guilty, the accounts will be frozen until the player opts to pay the penalty or fines.

Should the blocked user have insufficient EP Balance to pay the penalty, the user can just TOP-UP the EP Amount required to pay the penalty or wait for the duration of the Penalty to expire.

First time offenders may either wait for the 30-day ban to end to have their account released or pay the fine of 20EP.

Second time offenders who are caught will be banned for 90 days. Or you could pay the hefty fee of 150EP to release your account.

Third and fourth time offenders will be banned permanently. Or you can chose to pay the 500EP and the 1000EP fines respectively to release your accounts.

Offenders who are caught the fifth time will be banned permanently from playing CABAL. And no amount of EPs will get your character released.

Gamers can locate the PENALTY PAYMENT Pages in the Account Management Section/WELCOME Page of the e-Games Portal after they log-in. In case a player insists and strongly believes that he/she was blocked unjustly, he/she can request for a reinvestigation.

Request for Reinvestigation [7-Day processing after the receipt of original affidavit]

Requirements:
1. HELPDESK Ticket containing the following information:
Your Character Name:
Your Server:
Your Statement:

2. Attached copy [image format] of a notarized affidavit stating the user of the said account did not use a Third Party BOT/Hack Program.
3. Original Copy [to follow] of the Affidavit should be mailed to the e-Games Office:


Exploitation of Bugs/Glitches


It is inevitable to encounter bugs or glitches in all games. Players who discover any bugs or glitches in game should report the situation to the Community Moderators immediately. Players will be penalized if they are found to be making use of the bug/glitch for their own interest, regardless if the course of action may or may not lead to an unfair advantage in game play over other players.

Penalty for Exploitation of Bugs/Glitches: 30-Day In-game ban

Promoting of Private Servers
Any attempt to advertise private servers for CABAL Online is strictly prohibited as it will greatly affect the community, and may possibly lead to scamming of players’ login information.

Penalty for Promoting Private Servers
CABAL Online account suspension

Account Scamming/Phishing
Account Scam
Any attempt to induce another player in revealing his/her user ID and/or password through any means.
Penalty for Account Scamming: Permanent CABAL Online Account Ban
All Account Scamming reports should be supported with in-game screenshots. These reports will be subject to thorough investigation and verification.

Use of Prohibited IGNs/Impersonation

For simple reference, avoid:

1. Impersonation of GMs, CMs, Moderators, E-Games Staff, NPCs that will mislead or cause confusion to other players.
2. Sexual context.
3. Obscene body organs.
4. Vulgarity or otherwise offensive, or may cause confusion.
5. Names that is or may be illegal or is or may be protected by trademark or other proprietary rights laws.

If we believe that the account was created to mislead, confuse or annoy other players with the spelling of the name, the administrator will limit the account/game access and request the player to delete the game character. It is suggested that the players find other alternatives and do not use the choice of name in doubt.

Penalty for Use of Prohibited IGNs/Impersonation
- Temporary Account Suspension (maximum of 30 Days) and/or Character Deletion

No Compensation Rule and Disclaimer
Effective immediately, we shall no longer compensate hacked/scammed items or gold/In-game currency. A player is responsible for the security and confidentiality of his/her account password, including the various uses of the password, whether authorized or unauthorized. E-Games does not guarantee that its portal and corresponding game websites are free of any harmful software, and that the same is hack-proof. Account Security is therefore the sole responsibility of the account holder. As such, you are earnestly enjoined to take all security measures reasonably available to safeguard the operating system and accounts when accessing the Games and the websites.

E-Games reserves the right to deny any request for item return, compensation, character restoration and account reset. The company shall not be responsible in any way for loss or damage to any player’s account including but not limited to, character statistics and skills, account particulars and items lost. In no event shall the company be liable for any indirect, incidental, special, exemplary or consequential damages.

We advise all gamers to be vigilant in protecting their own game accounts.

Changing your account passwords on a regular basis is a good start. Also, please be vigilant in checking the details of the in-game items you will be trading with other gamers before accepting a trade. Lost items due to negligence in trading transactions will not be compensated.

To check out additional Account Security Tips, please visit the Account Security Section of our Community Forums.


In case a player insists and strongly believes that he/she was blocked unjustly, they can request for a Reinvestigation.

Request for Reinvestigation [7-Day processing after the receipt of original affidavit]

Requirements:

1. HELPDESK Ticket containing the following information:
Your Character Name:
Your Server:
Your Statement:

2. Attached copy [image format] of a notarized affidavit stating the user of the said account did not use a Third Party BOT/Hack Program.
3. Original Copy [to follow] of the Affidavit should be mailed to the e-Games Office:

CABAL TEAM
IP E-Games
34th Floor Tower II RCBC Plaza ayala Avenue, Makati City